National Hotel nears end of long renovation

A panel of frosted glass puts everything in perspective for Delphine Dray as she oversees a years-long, multi-million dollar renovation project at the National Hotel on Miami Beach.

“Chez Claude and Simone,” says the piece of glass stationed between the lobby and restaurant, a reference to Dray’s parents, who bought the hotel in 2007.

“Every time I am exhausted and I pass that glass, I remember why,” said Delphine Dray, who joined her father — a billionaire hotel developer and well-known art collector in France — to restore the hotel after the purchase.

After working with him for years, she is finishing the project alone. Claude Dray, 76, was killed in his Paris home in October of 2011, a shooting that remains under investigation.

In a recent interview and tour of the hotel’s renovations, which are nearly finished, Dray did not discuss her father’s death, which drew extensive media coverage in Europe. But she spoke about the evolution of the father-daughter working relationship, the family’s Art Deco obsession and the inspiration for the hotel’s new old-fashioned touches.

The National is hosting a cocktail party Friday night to give attendees a peek at the progress.

Dray grew up in a home surrounded by Art Deco detail; her parents constantly brought home finds from the flea market. By 2006, they had amassed a fortune in art and furniture, which they sold for $75 million at a Paris auction in 2006.

That sale funded the purchase of the National Hotel at 1677 Collins Ave., which the Drays discovered during a visit to Miami Beach.

After having lunch at the Delano next door, Dray said, “My dad came inside the hotel and fell in love.” The owner was not interested in selling, but Claude Dray persisted, closing the deal in early 2007. Her family also owns the Hôtel de Paris in Saint-Tropez, which reopened Thursday after a complete overhaul overseen by Dray’s mother and older sister.

Delphine Dray said she thought it would be exciting to work on the 1939 hotel with her father, so she moved with her family to South Florida. She quickly discovered challenges, including stringent historic preservation rules and frequent disagreements with her father.

“We did not have at all the same vision,” she said.

For example, she said: “I was preparing mojitos for the Winter Music Conference.” Her father, on the other hand, famously once unplugged a speaker during a party at the hotel because the loud music was disturbing his work.

“We were fighting because that is the way it is supposed to be,” she said. “Now, I understand that he was totally right.”

She described a vision, now her own, of a classic, cozy property that brings guests back to the 1940s.

Joined by her 10-year-old twin girls, Pearl and Swan, and 13-year-old son Chad, Dray pointed out a new telephone meant to look antique mounted on the wall near the elevators on a guest floor. She showed off the entertainment units she designed to resemble furniture that her parents collected. And she highlighted Art Deco flourishes around doorknobs and handles.

“It’s very important for us to have the details,” she said.

With those priorities in mind, she is overseeing the final phase of the renovation, an investment that general manager Jacques Roy said will top $10 million. In addition to the small details, the renovation includes heavier, less obvious work: new drywall in guest rooms, for example, and new windows to replace leaky ones.

Painting of the building’s exterior should be finished in the next two to three weeks, Roy said. Dray compared its earlier unfinished state to resembling “a horror movie — the family Addams.”

And the final couple of guest room floors, as well as the restoration of the original Martini Room, should be done by the end of April.

“At the end, I will be very proud,” Dray said.

The National’s renovation wraps up as nearby properties such as the SLS Hotel South Beach and Gale South Beach & Regent Hotel have been given new life. Jeff Lehman, general manager of The Betsy Hotel and chair of the Miami Beach Visitor and Convention Authority, said the National has always been true to its roots. He managed the hotel for 10 years, including for a few months after Dray bought the property.

“I think historic preservation and the restoration of the hotels as they were built 70, 80 years ago is such a huge piece of our DNA,” he said. “It’s a lot of what sets us apart from any other destination on the planet.”

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Man struck, killed by NYPD cruiser in Queens accident

Seth Gottfried

An unidentified victim was struck and killed by a police trooper in Queens this morning.

A man was struck and killed by an NYPD cruiser in an early-morning Queens crash, police said.

The accident happened at about 12:45 a.m., at the intersection of 10th Street and 40th Avenue.

The two officers inside the cruiser were responding to a 911 call and the man was trying to cross the street at the time of the accident, police said.

The vehicle remained at the scene hours after the crash, the windshield cracked as the victim’s body lay nearby.

There’s no word on the victim’s identity – or if the officers or man could have done anything to avoid the crash. The officers were not seriously injured, and police are continuing to investigate.

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Caribbean cell phone company asks South Florida relatives to buy minutes for family back home

An Irish billionaire’s telecommunications company, which has revolutionized cell phone usage in some of the world’s poorest countries, is bringing it’s latest marketing pitch to South Florida.

Digicel is tapping into South Florida’s close ties to Haiti and Jamaica in a campaign that asks families stateside to send minutes home.

Irish billionaire Denis O’Brien has staked a claim in the telecommunication industry by building his cell phone company in developing countries in the Caribbean and South America The South Florida Digicel campaign includes bus bench ads, billboards and television spots. The message is simple: “Send minutes home.”

Customers stateside can pay to send airtime minutes to family and friends’ pre-paid cell phones in the Caribbean. The concept is not new, but Digicel is seeking to broaden it’s reach.

It is a nod to South Florida’s ties to the Caribbean and the financial influence of the region’s diaspora. Families in Haiti and Jamaica rely heavily on remittances from abroad.

Haiti received $2.1 billion in remittances in 2011, which represents more than one quarter of the national income, according to the Inter-American Development Bank . In 2011, Jamaica received nearly $2 billion in remittances.

“We understand the value of the diaspora,” said Valerie Estimé, CEO of Digicel’s diaspora division. “They are our lifeline.”

Typically the company relies on ethnic media outlets like radio programs and niche publications for advertising, but there was a gap in reaching second- and third- generation Caribbean Americans, who are more plugged in to mainstream media, said Andreina Gonzalez, head of marketing in Digicel’s diaspora division.

“There was an opportunity to step up and go a little further,” Gonzalez said.

The campaign comes at a time when the company is facing some public relations backlash in Haiti and Jamaica. Customers from both islands have taken to social media to decry shoddy connections and poor customer service.

In Haiti, the problems were so acute that Digicel released an apology letter to its customers in December. When the company tried to integrate Voilà, a competitor Digicel acquired, into its network, the integration caused system failures.

“Quite simply, we did not deliver what we promised and we did not communicate effectively with customers through the problem times,” Damian Blackburn, Digicel’s Haiti CEO wrote in the apology.. “We apologize for letting our customers down and want to thank them for their patience and understanding.”

In South Florida, the marketing pitch is family-centered and draws on the diaspora’s need to stay connected. Digicel representatives say airtime minutes are as valuable as the cash remittances families send to the Caribbean.

The advertising features members of a culturally ambiguous animated family smiling and talking on cell phones.

The ads that appear in Little Haiti, North Miami and North Miami Beach are largely targeting the Haitian community. In South Broward, the focus shifts to the Jamaican population.

A similar campaign has also been launched in New York.

Prices range for $7 to $60 to add minutes to a relative’s Digicel account. Transactions can be made online or at participating stores in South Florida.

“You’re able to make a very big difference with a very small amount of your disposable income,” said Estimé. “We know how important it is to be able to get in touch with a mother, a sister or a brother.”

The company recognizes that some of its older customer base prefer the retail model, while younger and more savvy consumers would rather send pay for minutes directly from their computers or cell phones.

“It was really impressive to see Digicel online,” said Geralda Pierre, a Miami Gardens resident who sends minute to Haiti. “It’s so convenient to add minutes for my dad in Haiti who is sick. It makes it easier for me to get in touch with him.”

For now, Digicel says it will continue to mix the old and new. The Creole-language advertisements on Haitian radio and Island TV, a Creole language cable network, are here to stay.

“We are bringing first world convenience in some cases to third world countries,” Estimé said. “Digicel has in a way improved the lives of our loved ones back home.”

Follow @nadegegreen on Twitter

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FAU stadium strikes deal with prison firm

Florida Atlantic University’s announcement to change the name of its football stadium to that of a private prison corporation accused of human rights violation has surprised and outraged students as well as South Florida’s pro-immigrant activists.

FAU announced Tuesday that it would name its stadium GEO Group Stadium after reaching an agreement with the private prison company that included a $6 million donation to the university, to be paid over 12 years. GEO is the company that owns the immigration detention center in Pompano Beach, about 10 miles from the stadium.

FAU President Mary Jane Saunder initially agreed to talk about the news, but after hearing questions about the immigration detention center, a university spokesperson said they would have to return the call later. At press time, the university had stopped responding to El Nuevo Herald’s calls.

But in a press release sent out earlier on Tuesday, Saunder praised GEO’s philanthropic gesture of making the largest donation the university’s athletic department has ever received.

“This gift is a true representation of The GEO Group’s incredible generosity to FAU and the community it serves,” she said.

Noor Fawzy, a political science student at FAU whose parents are Palestinian immigrants, is not so happy with the news.

“The fact that they are locking up people of color and immigrants like my parents is shameful,” said the 22-year-old, who is an elected member of the student government. “We don’t want our university to be associated with an entity that is being investigated for human rights abuses.”

Besides the United States, GEO Group also has private prisons in South Africa, the United Kingdom and Australia, where in 2003 it lost a contract after evidence was found that children detained in its facilities suffered cruel treatments, The New York Times reported in 2011. The company, which controls thousands of beds in private prisons and is worth almost $3 billion, is now in the middle of a multimillion-dollar lawsuit about mistreatment of prisoners.

Laura Pérez said the news was like a “pitcher of cold water.” In 2010, the Perezes were detained in the detention center at Pompano Beach known as Broward Transitional Center. Laura’s brother is now an FAU student. She asked for her brother to remain anonymous.

BTC has recently been in the mist of controversies after activists and people detained in the place denounced irregularities. Some complained to the media that they weren’t getting the proper medical care while others argued that they have been detained for lengthy periods of time at BTC despite meeting the qualifications to be eligible for prosecutorial discretion offered by the Obama administration.

GEO wouldn’t accommodate a phone interview on Tuesday. Instead, the firm asked to address questions in writing. A GEO Group executive said through email that the purpose of the donation is to help FAU’s academic priorities and athletic programs. GEO Group’s headquarters is in Boca Raton and the company’s president, George Zoley, is an FAU alumnus and a former chairman of the university’s board of trustees.

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Witness heard 'non-stop shouting' from Pistorius home before fatal shooting

REUTERS

Oscar Pistorius stands in the dock during a break in court proceedings at the Pretoria Magistrates court in South Africa today.

PRETORIA, South Africa —

A witness heard "non-stop shouting" coming from the home of Paralympic track star Oscar Pistorius shortly before his girlfriend was shot dead, the lead detective in the murder investigation said on Wednesday.

Warrant officer Hilton Botha, a detective with 24 years on the force, also told the Pretoria magistrates court that Pistorius' girlfriend, model and law graduate Reeva Steenkamp, was hit by three bullets, in the head, elbow and hip.

Pistorius, a double amputee known as the "Blade Runner", broke down in tears as Botha presented his testimony.

BLADE RUNNER'S HARROWING TALE OF HOW HE DID IT

PROSTHETIC STRAP-ONS KEY TO 'MURDER' RAP

ANGUISH, OUTRAGE AT REEVA FUNERAL

The shooting has stunned South Africa and the millions around the world who saw the track glory of the athlete, who had no lower legs, as an inspiring tale of triumph over adversity.

Steenkamp was in a locked toilet adjoining Pistorius' bathroom when she was shot in the early hours of Thursday last week. Botha said the angle at which the shots were fired through the door suggested the shooter had aimed specifically to hit somebody on the toilet.

Botha, who arrived at the scene at 4:15 local time to find Steenkamp dead at the bottom of the stairs, also said police had found unlicensed .38 ammunition in Pistorius' house in an upmarket gated compound north of Pretoria.

In an additional revelation Wednesday, police said they found two boxes of testosterone and needles in the Pistorius' bedroom.

Pistorius' defense lawyer, Barry Roux, said the substance found in the bedroom was a "herbal remedy" not a steroid and not a banned substance.

Prosecutor Gerrie Nel said police are not saying that Pistorius used the substance, simply that it was found in his bedroom.

In an affidavit delivered on Tuesday, Pistorius said he used to sleep with a 9-mm pistol under his bed and had grabbed it when he awoke in the middle of the night thinking an intruder had climbed through his bathroom window and entered the toilet.

The 26-year-old then described how he fired into the door in a blind panic, in the belief the intruder was lurking in the toilet.

He said he and Steenkamp, 30, had been asleep in bed before he woke up.

In contrast, Nel painted a picture of a premeditated killing, a crime which carries a life sentence in South Africa. "If I arm myself, walk a distance and murder a person, that is premeditated," he told the packed courtroom on Tuesday.

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Remote employees require care to feel like part of the team

Working from home, hundreds of miles away from your boss, may sound like a perk, but that’s not always the case.

Ken Condren remembers the moment when he experienced the frustration his remote employees face. He was working from home, participating in a conference call and heard a side conversation going on, but had no idea what was being said. “I felt so out of the loop,” Condren recalls.

Today, businesses want the talent they want – and are more willing to hire or retain someone to fill a job even if they live or move thousands of miles away. Yet even with a great number of employees working remotely, nobody wants to be that guy who doesn’t get the inside joke during a conference call.

When the success of a team depends on the people, and all the people are scattered, it’s the manager who must make sure relationships stay vital and productivity high. Getting the most out of remote workers takes a manager who knows how to motivate and communicate from a distance. “Virtual workers still need a personal connection,” says strategic business futurist Joyce Goia, president of The Herman Group. “They want camaraderie and to feel like they are part of a team.”

More managers are using technologies such as videoconferencing, instant messenger and other collaborative software to help make remote workers feel like they are “there” in the office. Not being able to speak face-to-face can quickly be solved with Skype, Face Time or simple VoIP systems.

Condren, vice president of technology at C3/CustomerContactChan-

nels in Plantation, uses Microsoft Lync to connect virtually with a team spread across geographies and time zones. Employees see a green light on their screen when a colleague is available, signaling it’s a good time to video chat or instant message. Instead of meeting in physical conference rooms, team members get together in a virtual work room where they can hold side conversations during conference calls or meet in advance to prepare for the call. “You lose the visibility of waving hands during an in person meeting, but we can build that with virtual workspaces.”

Beyond that, Condren says he holds weekly video conference calls with his staff to help his remote workers become better team players. He also sets aside 45 minutes to an hour each week to check in with his remote workers. “It’s a little extra effort to make sure they are giving me the updates that happen casually in the office.”

Condren says adapting to a virtual workforce has allowed him to hire talent in any geographic market with the skill set he wants. And he has been able to hire them at competitive salaries.

In the current economy, such flexibility can be critical for a company looking to attract top talent. CareerBuilder’s Jennifer Grasz says the recession has created a less transient workforce, making it difficult for workers to sell their homes and relocate. “Employers are turning to remote work opportunities to navigate the skills deficit.”

Even from a distance, managers say there are ways to hone in on remote workers who are having problems. Billie Williamson managed virtual teams as a partner for Ernst & Young and would focus on the tone of someone’s voice during a group conference call. She would even listen for silences. “Silence can mean consent, or it can mean the person you’re not hearing disagrees or is disengaged.” If she sensed a team member was lacking engagement, she would follow up immediately.

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North Miami police investigating fatal hit-and-run

Police were investigating a fatal hit-and-run in North Miami Monday night that left an elderly man dead.

The accident occurred around 7 p.m. when the victim was apparently crossing at the intersection of North Miami Avenue and Northwest 123rd Street and was struck and killed, said police spokesman Maj. Neal Cuevas.

The driver failed to stop. Police said there appeared to be no witnesses to the accident.

The body of the black male was discovered in the middle of North Miami Avenue, Cuevas said.

Police said the fleeing driver only left behind a hubcap and pieces of shattered glass.

The victim’s name has not been released awaiting notification of next of kin.

Earlier Monday, the Florida Highway Patrol sponsored a Hit-and-Run Awareness event. They revealed that last year there were 20,000 hit-and-run accidents in Miami-Dade and Broward.

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ET Interviews the Witches of Oz The Great and Powerful

Rachel Weisz, Mila Kunis and Michelle Williams transform into the naughty and nice witches of Oz The Great and Powerful, in theaters March 8, and the tantalizing threesome are opening up to ET about the fantasy roles!

Pics: New Bewitching 'Oz the Great & Powerful' Posters

Oz also stars James Franco as Oscar Diggs, a small-time circus magician and flimflam man with dubious ethics. Hurled away from dusty Kansas to the vibrant Land of Oz, he first thinks he’s hit the jackpot -- until he meets three witches, Theodora (Kunis), Evanora (Weisz) and Glinda (Williams), who are not convinced he is the great wizard everyone's been expecting.

Video: Making the Wonderful World of 'Oz'

Reluctantly drawn into the epic problems facing the Land of Oz and its inhabitants, Oscar must find out who is good and who is evil and put his own magical talents to the test to transform himself not only into the great and powerful Wizard of Oz, but a better man as well.

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Pistorius charged with murdering girlfriend; prosecutor says he planned to use 'intruder' story all along

Getty Images

Oscar Pistorius's sister Aimee Pistorius arrives for her brother's bail hearing at the Pretoria Magistrate Court, South Africa.

PRETORIA, South Africa — Olympian Oscar Pistorius fired into the door of a small bathroom where his girlfriend was cowering after a shouting match on Valentine's Day, hitting her three times, a South African prosecutor said Tuesday as he charged the sports icon with premeditated murder.

Pistorius sobbed softly as his lawyer insisted that Reeva Steenkamp's shooting was an accident.

"She couldn't go anywhere. You can run nowhere," prosecutor Gerrie Nel said at a bail hearing.

Gallo Images/startraksphoto.com

Oscar Pistorius, charged with murder.

Nel said the killing was premeditated because Pistorius had planned to say that he thought he was shooting an intruder. "It was all part of the preplanning. Why would a burglar lock himself inside the bathroom?" Nel said.

The shooting death has shocked South Africans and many around the world who idolized Pistorius for overcoming adversity to become a sports champion, competing in the London Olympics last year in track besides being a Paralympian. Steenkamp, 29, was a model and law graduate who made her debut on a South African reality TV program on Saturday, two days after her death..

Nel said the couple had had a shouting match and Steenkamp fled to the bathroom, down a seven-meter (yard) passage from the bedroom, and locked herself in. He said the 26-year-old Pistorius got up from bed and had to put on his prosthetic legs to reach the toilet door.

Nel told the court the door was broken open after the shots were fired. Pistorius' lawyer insisted there was no evidence to substantiate a murder charge.

"Was it to kill her, or was it to get her out?" defense attorney Barry Roux asked the court, referring to the browken-down door. "We submit it is not even murder. There is no concession this is a murder."

Pistorius, who had appeared grim and solemn at the start of the hearing, broke down and sobbed softly with his head in his hands as his lawyer argued that he had mistaken Steenkamp for a burglar. The shooting in the early hours of Feb. 14 came after neighbors had heard a loud argument and then gunshots, police have said. The couple had been dating for only about three months.

As details emerged at the dramatic court hearing in the capital, Steenkamp's body was being cremated Tuesday at a memorial service in the south-caost port city of Port Elizabeth. The family said members had arrived from around the world. Six pallbearers carried her coffin, draped with a white cloth and covered in white flowers, into the church for the private service.

June Steenkamp, the mother, said the family wants answers.

"Why? Why my little girl? Why did this happen? Why did he do this?" she said in an interview published Monday in The Times newspaper.

At the court, Nel said the killing was premeditated because Pistorius had planned to say that he thought he was shooting an intruder, and had told that story to his sister, Aimee.

"It was all part of the preplanning. Why would a burglar lock himself inside the bathroom?" Nel asked. The shooting happened at Pistorius' home in a guarded and gated community in a luxury suburb of Pretoria.

Roux, in arguing that Pistorius should be freed on bail, he said there were no other charges outstanding against the double-amputee who last year became the first double-amputee track athlete to run at the Olympics.

Legal experts say it could take months for the case to be tried.

Pistorius, in a gray suit and tie, nodded after the chief magistrate asked if he was well. And he nodded his appreciation when his brother, Carl, pressed his shoulder in support. Journalists jammed into the courtroom, which was full with almost 100 people, including Pistorius' father, Henke, and sister Aimee.

In an email to The Associated Press on Monday, Pistorius' longtime track coach — who was yet to comment — said he believes the killing was an accident.

"I pray that we can all, in time, come through this challenging situation following the accident and I am looking forward to the day I can get my boy back on the track," Ampie Louw wrote in his statement. "I am still in shock following the heart-breaking events that occurred last week and my thoughts and prayers are with both of the families involved."

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Open English expands across Latin America

Back in 2008, Open English, a company run from Miami that uses online courses to teach English in Latin America, had just a handful of students in Venezuela and three employees. Today the company has more than 50,000 students in 22 Latin American countries and some 2,000 employees.

To fund this meteoric expansion, the founders of Open English — Venezuelans Andrés Moreno and Wilmer Sarmiento and Moreno’s American wife, Nicolette — began with $700. Over the last six years, the partners have raised more than $55 million, mostly from private investment and venture capital firms.

Their formula for success? The founders rejected traditional English teaching methods in physical classrooms and developed a system that allows students to tune into live classes every hour of the day from their computers at home, in the office or at school, and learn from native English-speaking teachers who may be based anywhere. Courses stress practical conversations online and the company guarantees fluency after a one-year course, offering six additional months free if students fail to become fluent.

“We wanted to change the way people learn English,” said Andrés Moreno, the 30-year-old co-founder and CEO, who halted his training as a mechanical engineer and worked full-time at developing the company with his partners. “And we want students to achieve fluency. Traditionally, students have to drive to an English academy, waste time in traffic, and try to learn from a teacher who is not an native English speaker in a class with 20 students.”

Using the Internet, Open English offers classes usually with two or three students and a teacher, interactive videos, other learning aids and personal attention from coaches who phone students regularly to see how they are progressing.

Courses cost an average of $750 per year and students can opt for monthly payments. This is about one-fifth to one-third of what traditional schools charge for small classes or individual instructors, Andrés noted.

“We work at building confidence with our students and encourage them to practice speaking English as much as possible during classes,” said Nicolette Moreno, co-founder and chief product officer, who met Andrés in Venezuela while she was working there on a service project. “Students are taught to actively participate in conversations like a job interview, traveling and talking on a conference call,” said Nicolette, who previously lived in Los Angles, worked with non-profits to create environmentally friendly products and fight poverty in emerging markets, and was head equity trader at an asset management firm. “Students need to speak English in our classes, even though it is sometimes difficult. They learn through immersion.”

Open English has successfully tapped into an enormous, underserved market. Millions of people in Latin America want to learn English to advance in their jobs, work at multinational companies, travel or work overseas and understand the popular music, movies and TV shows they constantly hear in English. Many of them take English courses at public and private schools and learn little if any useful conversational English. While students at private schools for the upper middle class and wealthy often learn foreign languages extremely well from native English-speaking teachers, most people can’t afford these schools or courses designed for one or two students.

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